Privacy Policy

Overview

This Privacy Policy explains how Datanexin collects, uses, stores and handles information when you visit our website, create or use an account, contact us, purchase credits, or use the Datanexin platform.

Datanexin is designed primarily for business research, prospecting and professional contact discovery. Some of the information available through the platform relates to professionals acting in a business capacity.

Information we collect

The information we handle depends on how you interact with Datanexin.

Information you provide

• Name, business email and account information.
• Company information you provide to us.
• Phone number when you choose to provide one.
• Messages and information submitted through support or contact forms.
• Information you enter while using platform features.

Platform activity

We may process information about how you use the service, including searches, saved lists, accessed contact details, exports, credit activity, AI Assistant conversations and other account actions.

Technical information

Like most online services, we may receive technical information such as IP address, browser type, device information, timestamps, session information and security logs.

Business contact data

Datanexin provides structured business and professional information such as names, job titles, companies, industries, locations and available business contact details.

Business records may be compiled from publicly available business sources and other sources that we are permitted to use. Information can change over time, and not every record contains every field.

If you believe a business record relates to you and you want to request correction, removal or suppression, you can contact us through the contact page.

How we use information

We may use information to:

• Provide and operate the Datanexin website and platform.
• Create, authenticate and maintain user accounts.
• Provide Search, Lists, AI Assistant, Credits and Exports.
• Process purchases and maintain billing records.
• Respond to support requests and enquiries.
• Protect the service against misuse, fraud and security threats.
• Understand usage and improve product quality and reliability.
• Comply with legal obligations and enforce our Terms.

Where privacy law requires a legal basis, processing may be based on contract, legitimate interests, consent, legal obligations or another basis permitted by applicable law.

AI Assistant

When you use AI Assistant, Datanexin processes the prompts and instructions you provide so the service can interpret your request, help refine an audience and return relevant results or guidance.

AI conversations and related technical information may be retained where needed to provide conversation history, maintain the service, investigate problems, improve quality and protect against misuse.

Payments

Credit purchases may be processed through third-party payment providers such as PayPal. Datanexin may receive transaction information such as payment status, amount, currency, provider reference and purchased credit amount.

Payment providers handle payment credentials according to their own privacy and security practices. Datanexin does not need to store your complete payment-card details in order to provide the credit purchase.

Cookies and analytics

Datanexin may use cookies or similar technologies that are necessary for login sessions, security, preferences and normal website operation.

We may also use analytics to understand how the website and platform are used. Analytics information helps us identify problems and improve the service.

How information is shared

We may share information with service providers where this is necessary to operate Datanexin, including providers that support hosting, infrastructure, payments, analytics, communications, security and customer support.

We may also disclose information where required by law, to protect Datanexin or others, to investigate misuse, or as part of a legitimate corporate transaction such as a merger, acquisition or transfer of the business.

Service providers are expected to handle information only for the purposes for which it is provided and subject to applicable contractual or legal requirements.

Retention and security

We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, protect the platform and meet legal obligations.

We use administrative, technical and organizational measures intended to protect information. No online service can guarantee absolute security, but we work to reduce unauthorized access, loss and misuse.

Your choices and rights

Depending on where you are located, applicable privacy laws may give you rights relating to information about you. These may include rights to request access, correction, deletion, restriction, objection or another privacy-related action.

You can submit a privacy request through our contact page. We may need to verify the request before acting on it. Certain information may need to be retained where permitted or required by law.

International processing

Datanexin and the service providers supporting the platform may process information in different countries. Where required, appropriate safeguards may be used for international transfers of personal information.

Children

Datanexin is a business service and is not intended for children. You should not use the platform if you are not legally able to enter into an agreement for its use.

Changes to this policy

We may update this Privacy Policy as the service, our practices or applicable requirements change. When we make material updates, the revised version will be published on this page with an updated date.

Questions or privacy requests can be submitted through the Datanexin contact page.